DEPARTMENT OF REVENUE
CLASSIFICATION SPECIFICATION


Class Title: Office Support Assistant
Title Code: 0002
Semi-Monthly Salary: $885.00 - $1,400.00
Pay Range: 1
Overtime Code: 2

Definition:

This is entry-level office support work involving a variety of tasks requiring independent work decisions.

This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.


Job Duties:

Types and edits a variety of material, which may contain technical or specialized terminology; reviews documents for accuracy and completeness.

Serves as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms; directs individuals to proper destination; receives and distributes messages; and schedules and/or arranges appointments.

Composes routine correspondence; proofreads and/or finalizes letters, memorandums, reports, or other documents for approval and/or signature.

Establishes and maintains filing systems; prepares records for storage and/or archiving.

Maintains office equipment and supply inventory; maintains records relating to receipt and issuance of materials or equipment.

Prepares agency documents such as purchase and supply requisitions, personnel and/or payroll forms, time and leave records, and expense accounts; performs math calculations in the completion of forms and records.

Assists with the arrangement of travel and accommodations and in the coordination of meeting logistics.

Processes and distributes mail according to established procedures; prepares material for mailing utilizing automated equipment when applicable.

Performs data entry and develops routine spreadsheets and databases.

Compiles and prepares data or reports from a variety of sources in accordance with specific instructions or procedures.

Operates and maintains standard office equipment.

Serves as a lead worker providing guidance, direction, and training to other clerical employees; reviews work for accuracy, timeliness, and compliance with instructions and procedures.

Receives general supervision from a designated administrative supervisor, carries out assigned responsibilities independently within established guidelines.

Performs other related work as assigned.


Key Skills:

Intermediate knowledge of office practices and procedures.

Intermediate knowledge of grammar, composition, spelling, and math.

Intermediate knowledge of computer systems and software.

Ability to type accurately.

Ability to operate standard office equipment.

Ability to understand and follow directions.

Ability to establish and/or maintain moderately complex records, use coding and filing systems, and retrieve and compile data.

Ability to prepare spreadsheets and reports.

Ability to make and apply routine decisions in accordance with policies and procedures.

Ability to review documents for accuracy and completeness.

Ability to complete assignments accurately within specified timeframes.

Ability to serve as a lead worker.

Ability to establish and maintain effective working relationships with co-workers and the general public.


Minimum Qualifications:

Applicants must meet one of the following eligibility requirements:

Six or more months of experience in office support work; and possession of a high school diploma or proof of high school equivalency.

(15 earned credit hours from an accredited college or university may substitute for the required experience.)


(Revised 7/1/16)